Shipping policy

  • Free shipping for purchases of $160 or more. Other please use the store shipping calculator.
  • Orders are processed within 2-3 business days, excluding weekends and holidays.
  • Shipping to rural areas might have a slight delay, shipping to cities is usually on time.
  • You should receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately at info@simpogoods.ca We will not be able to make changes to your order after it has shipped.
  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original charge (excluding the shipping fee) and ask that you re-submit your order.